ResMac, Inc. ("ResMac," "we," "us," or "our") is a Florida corporation and a licensed mortgage lender (NMLS# 153098) headquartered at 1500 Gateway Blvd, Suite 220, Boynton Beach, FL 33426. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, when and why we share it, your rights regarding your information, and how to contact us with questions. By using our website (resmac.com and its subdomains, including apply.resmac.com) or by submitting an application, you agree to the practices described in this policy.
We collect information in three ways: (a) information you provide directly, (b) information collected automatically when you use our site, and (c) information from third parties.
When you complete our pre-qualification, mortgage application (Form 1003), or other forms, we collect:
When you visit our site, we automatically collect:
See Section 5 for details on cookies and tracking.
To process your loan, we may obtain information from:
We use the information we collect to:
We retain your information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations:
We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:
While we strive to protect your information, no security system is perfect. If you believe your account has been compromised, contact us immediately.
Depending on your state of residence, you may have the right to:
To exercise these rights, contact us using the information in Section 14. We will verify your identity before fulfilling requests. We may decline requests where we have a legal obligation to retain information (e.g., mortgage origination records).
If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"):
You may request that we disclose what personal information we have collected, used, disclosed, and sold or shared about you in the past 12 months.
You may request that we delete personal information we collected from you, subject to certain exceptions (including the legal requirement that mortgage lenders retain certain records).
You may request that we correct inaccurate personal information.
ResMac does not sell personal information. We may "share" personal information for cross-context behavioral advertising (e.g., through Google Ads or Meta Pixel). You may opt out of this sharing by:
You have the right to limit our use of sensitive personal information (such as SSN, financial account numbers, precise geolocation) to specifically necessary business purposes. We do not use sensitive personal information for purposes outside those exempted by the CPRA.
We will not discriminate against you for exercising these rights.
You may designate an authorized agent to make a request on your behalf, accompanied by valid written permission and identity verification.
Email info@resmac.com or call (949) 433-7819. We will respond within 45 days as required by law.
California Civil Code Section 1798.83 permits California residents who provided personal information to ResMac in a business relationship to request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, contact info@resmac.com.
This notice is provided pursuant to the Gramm-Leach-Bliley Act (15 U.S.C. § 6801 et seq.) and Regulation P (12 C.F.R. Part 1016).
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some — but not all — sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons ResMac chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does ResMac share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes — to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | We don't share |
| For our affiliates' everyday business purposes — information about your transactions and experiences | No | We don't share |
| For our affiliates' everyday business purposes — information about your creditworthiness | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, and access controls limiting employee access to need-to-know basis.
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only sharing for affiliates' everyday business purposes — information about your creditworthiness; affiliates from using your information to market to you; and sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. See the California section above for your specific rights as a California resident.
Call (949) 433-7819 or email info@resmac.com.
Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will promptly delete it.
Our website may contain links to third-party websites or services (including Cal.com, social media platforms, and partner sites). We are not responsible for their privacy practices. Review their policies before sharing information.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised version on this page and update the "Last Updated" date. For material changes, we will provide additional notice (for example, by email or a prominent notice on our site). Continued use of our services after changes take effect constitutes acceptance of the revised policy.
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
